13x4 Lace Frontal Wig Human Hair Silky Straight HD Lace Wigs
$165.42
- Fast Free Shipping
- 30-Day Fast Return
Shipping Information
Shipping and Delivery：
All international orders can be shipped from China.Our warehouse is located in
Main shipping methods: DHL, FEDEX, UPS.
Time:
United States : Ship by DHL, FEDEX,UPS ,5-7 working days to arrive with regular free shipping
If there is some delay in delivery due to force majeure.
Your understanding and patience will be much appreciated. We will keep tracking the shipping status and keep you updated. If you have any other concerns, just let us know.
Packing and Shipping :
The processing time is the time we need to process your shipment after we receive your order and physically dispatch it. It is usually 2 business day.
Please note that the processing time may be longer if your personal shipping info is wrong, or your address undeliverable, or other unexpected issues come up. In that case, we will contact you within 24 hours.
If your order is urgent, pls contact us directly
Email: service@lalulahair.com
BOX & Po.Box & Military Base
Boxes, Military addresses (APO, FPO) cannot be delivered. Please leave a physical address for your order.
Others
The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
The buyer need to pay for the cost incurred due to the buyer's cancellation or return of the order halfway for personal reasons.
Return Policy
Failed Deliveries / Refused Shipments / Incorrect Shipping Address
If the incomplete or incorrect address information is the major cause shipment delays or the package damage, LalulaHair will be not responsible any fee or exchange requirement. Please double check the address before placing your order.
If for any reason you do not absolutely love the item you ordered, we gladly offer returns and Free exchanges service. Please do not cut the lace, make sure the wig is BRAND NEW unaltered, unworn, unwashed, undamaged and in original packaging within 30 days.
Order Change:
The order can not be changed once the wig finished processing, so please email us for changing order within 3 hours after placed your order.
Order Cancellation:
The order can be freely cancelled before wig shipped out.
Exchange policy:
If your wig is brand new, Contact us by service@lalulahair.com within 30 days after receiving your package to make an application for exchange. Emails received after 30 days will not be taken into consideration. We will response within 24 hours on business days.
Please email us with photos of the hair for our reference.
For any price differences between the exchanged items, we will charge you extra or credit back the overcharge.
There is no restocking fee charged.
Return Policy:
If your wig is brand new, Contact us by service@lalulahair.com within 30 days after receiving your package to make an application for exchange. Emails received after 30 days will not be taken into consideration. We will response within 24 hours on business days.
Please email us with photos of the hair for our reference.
About Refund
We will charge $20 Shipping fee for return order
For returned items or items for exchange, we will need 1-2 business days upon receiving your item(s) to process the solution.
After this time, the refund time-frame is as below:
Paypal account refunds: within 48 hours
Credit card refunds: Between 7-10 business days
NOTICE:
Customized orders
Customized orders are non refundable or Exchangeable. Please ensure you are fully aware of what you are ordering before purchase to avoid any disappointment.
Duty OR Package Lost:
The customer must contact us before sending the package to us for return or exchange since we will not be responsible for lost packages and we have all rights to refuse the package if you send it back without our permission.
If you have other questions, please email us at service@lalulahair.com
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